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Privacy policy of Things Lab

Personal Data collected for the following purposes and using the following services: 

Access to third party services' accounts
  • Google account access:
    • Permissions: Email
  • Facebook account access:
    • Permissions: Email
  • Twitter account access:
    • Permissions: Email
  • User ID extension for Google Analytics
    • Personal Data: Cookies
 
Contacting the User
  • Mailing List or Newsletter and Freshchat-Freshsales integration
    • Personal Data: email address

Content performance and features testing (A/B testing)
  • Google Optimize
    • Personal Data: Cookies; Usage Data
 
Data transfer outside the EU
  • Data transfer to countries that guarantee European standards, Data transfer abroad based on standard contractual clauses and Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield
    • Personal Data: various types of Data
 
Handling payments
  • PayPal and Braintree
    • Personal Data: various types of Data as specified in the privacy policy of the service

Hosting and backend infrastructure
  • Firebase, DigitalOcean and Amazon Web Services (AWS)
    • Personal Data: various types of Data as specified in the privacy policy of the service
 
Interaction with external social networks and platforms
  • Twitter Tweet button and social widgets and Facebook Like button and social widgets
    • Personal Data: Cookies; Usage Data

Interaction with live chat platforms
  • Freshchat Widget
    • Personal Data: Cookies; Data communicated while using the service; email address; Usage Data
 
Managing contacts and sending messages
  • SparkPost
    • Personal Data: email address; various types of Data as specified in the privacy policy of the service
  • Amazon Simple Email Service
    • Personal Data: email address
  • Sendwithus
    • Personal Data: Email; Usage Data
 
Managing support and contact requests
  • Freshdesk
    • Personal Data: various types of Data as specified in the privacy policy of the service
 
Managing web conferencing and online telephony
  • Livestorm
    • Personal Data: Data communicated while using the service; email address
 
Registration and authentication
  • Direct registration
    • Personal Data: email address; password
  • Facebook Authentication
    • Personal Data: various types of Data as specified in the privacy policy of the service
 
Remarketing and behavioral targeting
·        AdRoll, Google Ads Remarketing, Remarketing with Google Analytics, Twitter Remarketing and Facebook
Remarketing
  • Personal Data: Cookies; Usage Data
  • Facebook Custom Audience
    • Personal Data: Cookies; email address
 
Tag Management
  • Segment and Google Tag Manager
    • Personal Data: Cookies; Usage Data
User database management
  • Firebase
    • Personal Data: various types of Data as specified in the privacy policy of the service
 
Further information about Personal Data

We don't sell or rent Users' Data to any third parties for any purpose. The only uses of Data are those highlighted in this policy. Users are the only owner of their Data and can request modification or deletion at any time.


Contact information

Owner and Data Controller
Things Lab srl - Via A. Saffi 25 - 20123 - Milan (Italy)
Owner contact email: info@thingslab.email
Things Lab srl   -   info@thingslab.email
Sede legale: via Aurelio Saffi 25, 20123 Milano, Italia
P. IVA: IT 10496110965   -   REA: MI - 2535643
CS: 10.000 €   -   PEC: thingslab@pec.it
Terms and conditions